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Customer SuccessCon East 2016
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Customer SuccessCon East 2016
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Thursday
, October 20
Anderson Room
2:00pm •
SmartBear: Building a Customer Education program
LIMITED
4:00pm •
The Politics of Customer Success
LIMITED
Charles River Ballroom
1:00pm •
The State of The Profession 2016
2:00pm •
Influitive: Customer health measurement in the age of the customer
LIMITED
3:00pm •
The Future of Customer Success
4:00pm •
Customer Success and Sales/Marketing
LIMITED
Eliot Room
2:00pm •
ClearCompany: Segmenting for Growth
LIMITED
4:00pm •
The Changing B2B Customer: What it means to the Customer Success team
LIMITED
Fiedler Room
2:00pm •
Crimson Hexagon: Building a Customer Advocacy Program
LIMITED
4:00pm •
Organizing, Measuring, & Compensating Customer Success Managers
LIMITED
The Atrium: (DoubleTree Suites by Hilton)
12:00pm •
Registration
5:00pm •
Customer Success Technology Showcase and Reception
Timezone
Customer SuccessCon East 2016
America/New York
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Boston, MA, United States
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Anderson Room
Charles River Ballroom
Eliot Room
Fiedler Room
The Atrium: (DoubleTree Suites by Hilton)
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Best Practices
Case Studies
Plenary Session