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Customer SuccessCon East 2016
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Customer SuccessCon East 2016
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Thursday
, October 20
12:00pm EDT
Registration
The Atrium: (DoubleTree Suites by Hilton)
1:00pm EDT
The State of The Profession 2016
Charles River Ballroom
2:00pm EDT
ClearCompany: Segmenting for Growth
Eliot Room
LIMITED
Crimson Hexagon: Building a Customer Advocacy Program
Fiedler Room
LIMITED
Influitive: Customer health measurement in the age of the customer
Charles River Ballroom
LIMITED
SmartBear: Building a Customer Education program
Anderson Room
LIMITED
3:00pm EDT
The Future of Customer Success
Charles River Ballroom
4:00pm EDT
Customer Success and Sales/Marketing
Charles River Ballroom
LIMITED
Organizing, Measuring, & Compensating Customer Success Managers
Fiedler Room
LIMITED
The Changing B2B Customer: What it means to the Customer Success team
Eliot Room
LIMITED
The Politics of Customer Success
Anderson Room
LIMITED
5:00pm EDT
Customer Success Technology Showcase and Reception
The Atrium: (DoubleTree Suites by Hilton)
Timezone
Customer SuccessCon East 2016
America/New York
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Boston, MA, United States
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Anderson Room
Charles River Ballroom
Eliot Room
Fiedler Room
The Atrium: (DoubleTree Suites by Hilton)
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Best Practices
Case Studies
Plenary Session